Policy and Conditions

Policy

Mr. Ink is committed to providing a transparent and respectful shopping experience.

Cookies and Data Privacy

Cookie Usage

We use cookies and similar technologies to support essential website functions and improve your browsing experience.

Website Data Collection

We collect information needed to operate the website, process orders, and improve our services.

Customer Information

We handle customer information only as needed to provide our services and support your orders.

Account Information

Account information is used to maintain your Mr. Ink account and provide account-related services.

Privacy Practices

We aim to handle personal information responsibly and transparently.

Data Security

We use reasonable technical and organizational measures to protect customer information.

Mr.Ink Return & Refund Policy

Last Updated: September 2026

At Mr.Ink, we want you to love every piece you receive. If your purchase isn’t quite right, we’re happy to help with a return or exchange under the conditions below.

Return Period

Items may be returned within 14 days of delivery for a refund or exchange.

To be eligible for a return, the item must be:

  • Unworn and unused
  • Unwashed
  • Free from stains, odors, makeup, pet hair, or other signs of use
  • In its original condition
  • Returned with original tags attached
  • Returned in its original packaging when reasonably available

Items that do not meet these conditions may be refused or may be eligible only for store credit at Mr.Ink’s discretion.

Refunds

Approved returns will receive a refund to the original payment method.

The original shipping fee is non-refundable unless the item was received defective or Mr.Ink sent the wrong item.

Once your return is received and inspected, please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Exchanges

We accept exchanges for:

  • A different size
  • The same item in a different available color

Exchanges are subject to inventory availability.

If the requested replacement is unavailable, you may choose a refund or store credit.

Defective or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and the issue

If the issue is confirmed to be our error or a manufacturing defect, Mr.Ink will provide a replacement or full refund, including applicable shipping costs.

Final Sale Items

Items specifically marked “Final Sale” are not eligible for return or exchange unless the item arrives defective or Mr.Ink sent the wrong item.

Limited-edition or seasonal items may be designated as Final Sale at the time of purchase.

Return Shipping

For returns due to change of mind, incorrect size, or personal preference, the customer is responsible for return shipping costs.

For defective, damaged, or incorrectly shipped items, Mr.Ink will cover the reasonable return shipping cost.

Sale & Promotional Items

Items purchased using a discount code or during a promotional sale remain eligible for return unless specifically identified as Final Sale.

Refunds will be based on the actual amount paid for the returned item.

Lost or Stolen Packages

Mr.Ink is not responsible for packages confirmed by the carrier as delivered to the shipping address provided at checkout.

If your package is marked delivered but cannot be located, please first contact the carrier and, when appropriate, your local delivery service.

How to Start a Return

Please go to the Request Return & Refund page and fill out the required information.

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